Which component is NOT part of a service blueprint?

A service blueprint is a visual tool used to map out the various components of a service delivery process, helping to identify relationships and interactions between different elements involved in the service. The components that are typically included in a service blueprint include customer actions, onstage employee actions, and support processes.

Customer actions refer to the steps taken by the customer during their interaction with the service, capturing their experiences and expectations. Onstage employee actions denote the visible interactions that employees have with customers, illustrating the roles and behaviors of staff in delivering the service. Support processes encompass the behind-the-scenes activities and systems that support service delivery, ensuring that everything functions smoothly and efficiently.

Tax implications, while relevant to the overall operation of a business, are not a part of a service blueprint. They do not directly relate to the service delivery process and its components. Therefore, it is correct to identify tax implications as the component that does not belong in a service blueprint.